Legal

Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Midlothian Foundation Repair ("we," "us," or "our") collects, uses, and protects information you provide when you visit our website or request our services. We are committed to safeguarding your privacy and being transparent about how your information is handled.

Information We Collect

We collect information you voluntarily provide when you fill out a form on our site, such as your name, phone number, email address, the area you live in, the service you're interested in, and any message you include. We may also collect limited technical information automatically, such as your IP address, browser type, and the pages you visit, through standard server logs and analytics tools.

We do not collect or store sensitive financial information such as credit card numbers through this website. Any payment details, when needed, are handled separately and securely at the time of service.

How We Use Your Information

We use the information you provide to respond to your request, schedule inspections and estimates, provide foundation, basement and crawl space services, communicate with you about your project, and improve our website and services. We may use your contact details to follow up about your request or to send service-related information you've asked for.

We do not sell your personal information to third parties. We may share information with service providers who help us operate our business (such as analytics or communication tools), only to the extent necessary and under appropriate confidentiality expectations.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings; some features of the site may not function properly without them.

Data Retention

We retain the information you provide only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by contacting us.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain communications. To exercise any of these rights, contact us using the information provided on our Contact page.

Third-Party Links

Our website may contain links to third-party websites, such as Wikipedia pages referenced for community information. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us through our Contact page or by calling us directly. We are happy to help.

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